We accept Visa, Mastercard, Discover and American Express credit cards along with Paypal. We also accept wire payments in certain cases.
Your JetApps license(s) were instantly activated at the time of purchase. The status of your order will remain as “pending” in our billing system until one of our billing staff members has verified and completely processed your order. At that time your status will be set to “active” and you will receive an invoice along with a payment confirmation. The status of your order has no effect on your license activity since it was instantly activated at the time of purchase.
To instantly change an IP address please log into your Client Area. Then select ‘Change a License IP Address’ under ‘License Management’, select IP, license type, and new IP, then submit the change IP request. We will process your change IP request IMMEDIATELY and instantly.
We love to see you grow here at JetApps! Clients that reach a large volume of licenses here with us can qualify for special discounted rates under our partner program. For more details please visit our partners page.
If you paid an invoice early and then canceled your service at least one (1) day before your service renewal due date you are eligible for a refund. Cancellations sent in on or after your service renewal due date will not be subject to a refund. To request a refund please submit a ticket through your Client Area or email email@example.com.
To cancel a service or license please login to your Client Area can click “Cancel A License”. The request will happen in real-time and you should get a confirmation email immediately stating your service or license has been canceled.
You will receive detailed installation instructions in a welcome email once you place an order. If you would like assistance we also offer free installations of all our products. Please login to your client area to request a free installation.